Some of the items we supply are bespoke commissions. If you wish to ask us to supply a bespoke item incorporating your own themes or special features within our design, resource and ethical policies, this is welcomed.
Commissions will be subject to an email agreement as to design content, material content, delivery period and fixed price.
All commissions will require a non-returnable deposit.
Goods are despatched upon payment in full.
Because commissioned goods are to your own, unique, personal specification they are not returnable unless there is an unexpected error or defect in their material content or crafting.
We are however unable to take on any new commissions at present - our order book is full!